FAQ's

How long will shipping take?


Most physical orders arrive in 3–8 business days, depending on location. We fulfil orders locally where possible, but peak seasons or courier delays may extend delivery slightly. Tracking is provided once your order ships.

Do I get my digital file instantly?

Yes. Digital posters are delivered immediately via email and available on the order confirmation page.

Custom digital posters may take 24-48 hours, and will be sent to your checkout email.

Are frames included, and what sizes are available?


Frames are optional on selected products. You can choose framed or unframed when selecting your size. We offer popular sizes including 8×12, 12×18, 18×24, A1, and 24×36.

REFUND POLICY

We only accept returns for faulty, damaged or incorrect physical items.Change-of-mind returns are not accepted.

Digital files are non-refundable once delivered due to their nature.

If there’s an issue with your order or download, email postrlyau@gmail.com and we’ll fix it promptly.

What if my print arrives damaged?

If your print arrives damaged, bent, or faulty, contact us with photos and your order number. We’ll replace it free of charge.

Disclaimer

Please note that we are not associated with any of the brands depicted in our artwork. We are enthusiastic supporters who aim to contribute to the growth of the culture. If any of the featured brands prefer not to be included, kindly contact us at postrlyau@gmail.com and we will promptly remove them from our collection.