FAQS
How will I receive my digital posters?
All posters are delivered as digital downloads. Once your purchase is completed, you will receive an email with a link to download your high-resolution PNG files. No physical products will be shipped.
How do I print my poster?
You can print your files at home, at a local print shop, or through an online printing service. For best results, we recommend using matte or satin heavyweight paper.
What sizes are included?
Each poster includes multiple aspect ratios to suit various frames and spaces. You will receive one file for each ratio, which covers the following sizes:
ISO Paper Sizes (A Series)
A5 – 5.8 x 8.3 inches (14.8 x 21 cm)
A4 – 8.3 x 11.7 inches (21 x 29.7 cm)
A3 – 11.7 x 16.5 inches (29.7 x 42 cm)
A2 – 16.5 x 23.4 inches (42 x 59.4 cm)
A1 – 23.4 x 33.1 inches (59.4 x 84.1 cm)
A0 – 33.1 x 46.8 inches (84.1 x 118.9 cm)
2:3 Ratio
4 x 6 inches – 10 x 15 cm
8 x 12 inches – 20 x 30 cm
12 x 18 inches – 30 x 45 cm
16 x 24 inches – 40 x 60 cm
20 x 30 inches – 50 x 76 cm
24 x 36 inches – 60 x 90 cm
3:4 Ratio
6 x 8 inches – 15 x 20 cm
9 x 12 inches – 22 x 30 cm
12 x 16 inches – 30 x 40 cm
15 x 20 inches – 38 x 50 cm
18 x 24 inches – 45 x 60 cm
4:5 Ratio
4 x 5 inches – 10 x 12 cm
8 x 10 inches – 20 x 25 cm
12 x 15 inches – 30 x 38 cm
16 x 20 inches – 40 x 50 cm
How fast will I receive my files?
For ready-made posters, files are available for download immediately after purchase. For custom posters, delivery is within 24 to 48 hours after we receive your design details.
Can I request custom posters?
Yes. We offer fully customisable posters. You can choose your preferred album, song, or movie, along with the size and background style. Simply place your order and include your personalisation details at checkout.
Can I request edits or revisions?
Yes. We provide unlimited revisions on custom orders to ensure you are fully satisfied with your poster.
Do you accept returns or refunds?
Refunds are available if the digital files have not been downloaded. Our system tracks download activity, so we can verify whether a file has been accessed. Once a file has been downloaded, we’re unable to offer a refund due to the nature of digital products. However, your satisfaction is important to us — if you encounter any issues, we’ll do our best to resolve them.
Need further assistance?
If you have any other questions, please contact us at: